SummaryTo perform accurate diagnoses and repair of consumer electronics and appliances in the Service Center. Properly complete all necessary service orders / paperwork associated with the repair. Calculate estimates on all non-warranty repairs. Research product, part information and determine warranty status. Should Include:• Knowledge of most common consumer electronics and/or appliances• Experienced in trouble shooting to modular level• Ability to read schematics, research part and product information• Basic PC skills with the ability to navigate service software and vendor websites Duties and Responsibilities• Ensures accurate documentation of service orders• Maintains a safe and clean work environment• Performs repairs in accordance with manufacturer specs and in a timely efficient manner• Communicates with retail store associates on product usage and training Education and Experience• No minimum experience required• 2 years of technical experience preferred• Type I EPA Certification preferred for appliance technicians Required Skills and Competencies • Strong time management skills• Strong mechanical aptitude• Strong PC skillsPhysical RequirementsHearing/Speaking:Effective communication with associates, supervisors/managers, and customers as required Bending/Stooping:• Frequently (activity or condition exists from 1/3 to 2/3 of time) Climbing:• Not Present Lifting:• Frequently (activity or condition exists from 1/3 to 2/3 of time) Lifting Weight:• Ability to lift-up to 40 lbs. independently and greater than 40 lbs. with assistancePushing/Pulling:• Frequently (activity or condition exists from 1/3 to 2/3 of time)Sitting:• Occasionally (activity or condition exists up to 1/3 of time)Standing:• Frequently (activity or condition exists from 1/3 to 2/3 of time)Walking:• Frequently (activity or condition exists from 1/3 to 2/3 of time